We encourage all our employees to exceed expectations so that our customers receive the best possible service.
The WOW! Awards are the UK's only national awards that recognise excellent customer service based purely on customer and colleague nominations. This unique awards programme helps us to deliver an even better customer service by recognising our employees when they have gone above and beyond their normal duties to help a customer or colleague.
So, if you feel that you have had a great experience, or if a member of the Family Mosaic team has particularly impressed you, please fill in the nomination form (in the ‘Nominate Now!’ tab) and give the Family Mosaic employee the recognition they deserve.
You can also make suggestions on how we can improve our service to you.